Park & Fly - Aparcamientos seguros en aeropuertos

The parking place was very good. Transfer was also good and efficient. Only bad thing is communication on phone. Poor english language mixed with polish and russian. It was quite hard to understand because during a conversation on phone, a person was also speaking with someone in background in polish then hanging up phone without any basic manners like: see you soon or goodbye which made conversation very confusing and unclear. During a hard time communicating, heard some swearing and angry phrases... The drivers were polite and nice.

Veľmi dobré odvoz na letisko trval 15 min lebo boli trochu kolóny a cestou naspäť +-8 minút a po pristátí som zavoalal a za pár minút prišiel odvoz.

Very disappointing experience at this parking lot. The night I came, older man, staff member was very polite, spoke English, and clearly explained what to do and where to wait when returning to the airport. The day I came, I called for driver to take me to parking lot. Unfortunately, the situation with another employee was completely different. He spoke only Polish, so I translated a message into Polish and sent it, but received no response. When I called again, I was shouted at, laughed at, and no effort was made to help and resolve the situation. In the end, I had to call a taxi and wait outside in the rain until someone finally came and let me into the parking area. This was extremely frustrating and unprofessional.

Well. My return from airport to car park was briliant, no issue ,easy ,quick. But when I arrive that was abig dissapiontment. When I arrived barier didn't open automaticly , so I press button and took a ticket. I was a first time in this car park. When I went office and I've tried explaind what happend and asked if that will be a problem , that lad he was so unhelpfull , becaouse he have to cancel my ticket now and he have booking in system already. He have to spend 30 min to fix that issue . Like in komunism. What that issue is o my god. He need to siting in computer now. I just made mistake , i said sorry but he had so big problem with that. I never seen guy so upset and dissapointed because someone did a mistake . That is his job. Also when I asked how will be looks my return , his answer was so ignorant . " Did you recive your email, you should read" I dont know who give him this job . That guy was about 50 years old. I will never come back to that car park . Somone should teach him how to speak with customers. We got 2026 not 1970 year. I hope someone give him lesson how to talk .

Pakeliui į oro uostą viskas aišku ir greita, 10 min pervežimui

All is good. I recommend. The only during the pick of arrivals they need more Shatle buses. But they were managing with what they have very effectively.

Nie mam żadnych uwag co do oceny parkingu. Transfer na lotnisko i z lotniska był szybki i sprawny. Polecam

Everything was perfect. We came early morning at 3am to the parking and driver took us immediately to the airport. We will for sure use this parking again if we travel from Krakow.

Driver didnt speak english . Impossible to communicate

It's Ukrainian business, so expect Ukrainian style everything. Parking lot in the middle of nowhere, one starts hesitate if seemingly abandoned road won't end while driving there. The lot itself is quite cramped to take in as many cars as possible, grass is not probably cut weeks long. At the end of the day if your flight is late, expect to pay extra because "it's written so somewhere in their container office". Of course you may try arguing extra charge, that's special fun after midnight. It was the cheapest to book though.